Customer / Administrator E-mail

Go to Components->BlooKing->Hotel Setup and then Customer Email or Administrator Email.

Use the editor to edit the email body sent to the customer/administrator on a booking confirmation. The email body as well as the subject is translatable so provide your translations by selecting the language from the drop down list and edit the editor contents. Press apply and continue with the next language.

Although we provide default templates for the customer and admin emails, you can create your own templates or adjust the styling of those already provided.

  1. An advanced editor such as JCE is preferable than tinyMCE.
  2. The whole e-mail should be wrapped in a single celled table with a fixed width of between 500-750px (to enable it to be read by most email viewers either web based or desktop - the sample is fixed to 500px).  
  3. If including images the link must be absolute (http://www.yoursite.com/images/bookit.gif) rather than relative (/images/bookit.gif) .
  4. Create a dummy booking with your own email address and notify yourself to test in your own email client.

Terms and Conditions / Cancellation Policy

Go to Components->BlooKing->Hotel Setup and then Terms and Condition or Cancellation Policy.

Use the editor to define your terms and conditions and cancellation policy text, optionally shown in the second step of the booking process and optionally included in the customer email. The text is translatable so provide your translations by selecting the language from the drop down list and edit the text. Press apply and continue with the next language.